Privacy Policy

Mind Mirror EEG App

Privacy Policy – Mind Mirror App

Effective Date: 23-9-2025
Last Updated: 23-9-2025

1. Introduction

Welcome to the Mind Mirror App (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app.

By using the Mind Mirror App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the app.


2. What Data We Collect

We may collect the following categories of data:

a) Personal Identification Data

  • Email address (for account creation and support)

  • Date of birth (to personalise user experience)

b) Usage & Device Data

  • App usage statistics

  • Device information (type, OS version, language settings)

c) Neurofeedback & Wellness Data

  • EEG session logs (if connected to supported EEG devices)

  • Breathwork data (if using our breath pacer)

  • Mood ratings (via emoji or scale feedback)

  • Notes or journal entries added by the user


3. How We Use Your Data

We use your data to:

  • Operate and improve the Mind Mirror App

  • Personalise your experience based on mood, session history, or device

  • Provide feedback insights and trend tracking over time

  • Enable syncing of sessions across devices

  • Respond to support tickets and feature requests

  • Maintain the security and integrity of our app and services


4. Legal Basis for Processing (EU Users)

If you are located in the European Economic Area (EEA), our processing of your personal data is based on the following legal grounds:

  • Your consent (e.g., for analytics or health-related tracking)

  • Performance of a contract (e.g., when you create an account)

  • Legal obligations (e.g., compliance with tax or consumer laws)

  • Legitimate interests (e.g., app performance improvements)


5. Data Sharing

We do not sell your data.

We only share data with trusted service providers who help us operate the app, such as:

  • Cloud hosting providers

  • Analytics and error reporting tools

  • Email and support platforms

All service providers are contractually required to comply with privacy laws and protect your data.


6. Data Retention

We retain your personal data for as long as your account remains active, or as necessary to:

  • Provide the services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our terms

You may request deletion of your data at any time.


7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of data processing

  • Withdraw consent (where applicable)

  • Export your data to another service

To exercise your rights, contact us at: Emma@mindmirror.events


8. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no system can be 100% secure, and we cannot guarantee absolute security.


9. International Transfers

Your data may be stored and processed in countries outside your own. If data is transferred outside the EU/EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses.


10. Children’s Privacy

The Mind Mirror App is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe a child has provided us with personal data, please contact us so we can delete it.


11. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the app or by email. Continued use of the app indicates your acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us.